Unleash Your Organisation's Collective Knowledge with AskQS AI Search

LLMsInsight

31 Oct

As part of our ongoing commitment to innovation for our clients, QuantSpark has built ‘AskQS’, a new AI-powered assistant that plugs into corporate networks and empowers employees for effortless knowledge discovery.

Executive Summary

AskQS leverages advanced AI to deliver rapid enterprise information retrieval through natural language queries.
The system integrates fully into corporate tools such as Slack and existing data platforms like Confluence and Egnyte.
AskQS aims to reduce the time wasted on searching by 70% and enhances data-driven decision making.
Built-in usage metrics and robust permissions ensure efficiency, security and compliance.

Find Answers at the Speed of Thought with AskQS

Searching through disparate repositories of files, documents and conversations to find one piece of information can eat up hours.

Leveraging its expertise in Artificial Intelligence, QuantSpark’s Innovation Squad has developed ‘AskQS’, aiming to revolutionise enterprise knowledge discovery with an AI assistant that understands natural language queries and summons the most relevant data in seconds.

AskQS is powered by advanced large language models (LLMs) that sift intelligently through corporate information ecosystems. Simply ask a question via the Slack integration and AskQS serves up the answer immediately, eliminating the need to toggle between multiple platforms. Whether it's a snippet of code, a project report or even a past email, AskQS can find it faster than ever before.

This isn't just another search tool. AskQS is an intelligent agent, understanding context and the relationships between various data sources. It breaks the inertia of knowledge discovery, allowing your workforce to enhance productivity, fuel data-driven decisions and boost innovation.

Overcoming the Challenges of Unified Search

There are many technical hurdles in taming the complexity of disparate enterprise data systems into one seamless search functionality:

Implementing robust permissions so users only access authorised information.
Building a time-stamping system to refresh data efficiently without full re-ingestion.
Supporting diverse file types like PDFs, Word docs, PowerPoints.
Adding layers of security like IP filtering to meet compliance needs.
Providing usage metrics for cost optimisation.
Creating flexibility for future integrations beyond Slack.

The core architecture and solutions devised to overcome these roadblocks make AskQS uniquely enterprise-ready.

Unlocking the Power of Your Collective Knowledge

AskQS delivers game-changing benefits across the organisation:

Radically Boost Efficiency
Employees recapture hours previously wasted in manual searches. Marketing teams have seen time spent on prep work for campaigns slashed by 70%.

Supercharge Decisions
Leaders and managers gain rapid access to past performance data, metrics, reports and other key inputs for judgment calls.

Minimise Duplication
Project managers leverage institutional knowledge to avoid replicating previous efforts. AskQS makes it easy to check if something has been done before.

Bolster Security and Compliance
Usage is monitored to detect potential breaches like credentials being exposed. Data access adheres precisely to user permissions.

Continuous Improvement Through Metrics
Query data provides insights to further refine AskQS prompts and metadata for greater accuracy over time.

The Real World Impact of AskQS

The true measure of AskQS's impact lies not just in its technical prowess but in the real-world benefits it brings to organisations. Below, we share some scenarios where AskQS has made a significant difference for us at QuantSpark.

Scenario 1: The Time-Saving Sales Executive

One of our sales executives, used to spend an average of 30 minutes per day searching for client-related documents across multiple platforms. Since the implementation of AskQS, that time has been reduced to just 5 minutes per day. Over the course of a month, he saved over 10 hours, which has reallocated to client engagement and strategy development.

Scenario 2: Enhanced Leadership Decision-Making

A member of our senior leadership team, recently faced a critical decision that required quick access to past performance metrics. Before AskQS, he would have had to request this information from multiple departments, a process that could take days. With AskQS, our senior leader was able to retrieve the necessary data themselves in a matter of minutes, enabling quicker and more informed decision-making.

Scenario 3: Avoiding Duplication in Project Management

A project manager in our organisation used AskQS for a new initiative, during which she discovered that a similar project had been completed last year. She was able to leverage the insights and learnings from that project, thereby avoiding duplication of effort and resources.

Scenario 4: Marketing Team's Content Strategy

The marketing team was planning a new campaign and needed to review past campaigns for insights. Using AskQS, they were able to pull up all relevant documents, including performance metrics and customer feedback, within minutes. This has led to a more data-driven and effective marketing strategy.

Metrics at a Glance

Time Saved: Since the implementation of AskQS, we've observed an average reduction of 70% in time spent on search-related tasks.
Better Access to Insights: Teams are now able to access relevant data 40% faster than before, leading to more timely and informed decisions.
Reduced Duplication: Our preliminary data suggests that AskQS has helped reduce duplication of effort by as much as 30% in some cases, increasing overall operational efficiency.

The Future of Enterprise Search

AskQS represents a new paradigm for enterprise information retrieval - one centred on user-friendly AI assistance rather than complex queries across disparate systems. It lays the groundwork for further enhancements like specialised proprietary natural language models tailored to your organisation's unique lexicon and proprietary data.

The journey to frictionless, instant access to your company's collective knowledge has begun. AskQS delivers on that vision today through robust enterprise search combined with conversational AI. It's time to empower your workforce with an AI assistant that cuts through data complexity.

Contact our experts to learn more about implementing AskQS across your organisation.